Terms and Conditions for PristineSweep Collective
1. Introduction
Welcome to PristineSweep Collective. These Terms and Conditions ("Terms") govern your access to and use of our website and services, including office cleaning, deep residential cleaning, post-renovation cleanup, carpet steam cleaning, window washing, pressure washing, floor stripping and waxing, sanitation services, and specialty event clean-up. By accessing or using our online platform or services, you agree to be bound by these Terms.
PristineSweep Collective is located at 315 Tuas South Avenue 2, Level 3, Unit 18, Singapore, Singapore, 637653.
2. Services
- Service Scope: We provide comprehensive commercial and residential cleaning services. Specific details, scope, and pricing for each service will be provided in a separate service agreement or quotation.
- Service Modifications: PristineSweep Collective reserves the right to modify, suspend, or discontinue any part of our services at any time with or without notice.
- Scheduling and Cancellations: All service appointments are subject to availability. Cancellations or rescheduling requests must be made within a specified notice period, as detailed in your service agreement, to avoid charges.
3. User Obligations
- Accurate Information: You agree to provide accurate, current, and complete information when requesting services or communicating with our site.
- Access: For on-site services, you must ensure our personnel have safe and reasonable access to the premises at the agreed-upon time.
- Safety: You are responsible for ensuring a safe working environment for our staff. Please inform us of any hazards, dangerous items, or sensitive areas prior to service commencement.
4. Payments and Billing
Payment terms, including accepted payment methods, due dates, and any applicable late fees, will be outlined in your specific service agreement or invoice. All prices quoted are in Singapore Dollars (SGD) unless otherwise specified.
5. Intellectual Property
The content, features, and functionality of our online platform, including but not limited to text, graphics, logos, images, and software, are the exclusive property of PristineSweep Collective and are protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of this service without express written permission.
6. Limitation of Liability
PristineSweep Collective will exercise reasonable care and skill in providing its services. However, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of our services or website.
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you for the specific services giving rise to the claim.
7. Indemnification
You agree to indemnify, defend, and hold harmless PristineSweep Collective, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.
8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be submitted to the exclusive jurisdiction of the courts of Singapore.
9. Changes to Terms
PristineSweep Collective reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes via our website or by direct communication. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms, please contact us:
- Address: 315 Tuas South Avenue 2, Level 3, Unit 18, Singapore, Singapore, 637653
- Phone: +65 6789 0123